Peritoneal Dialysis Patient Handbook

Renal Ventures | Clinical accuracy and empathy for members

The problem: educating patients facing a frightening diagnosis and demanding daily treatment, without either sugarcoating or clinical coldness. The work: member-facing content that is direct about stakes, precise about clinical detail, and respectful of the reader's autonomy and dignity. Clinical accuracy and empathy have to coexist on every page; this is what that looks like in practice.